PRIVACY POLICY

DATA PROTECTION INFORMATION


Responsibility for the processing of personal data


This website belongs to and is managed by Vystock, S.L. (hereinafter «VYSTOCK»), who from now on and for the processing of personal data related to the provision, maintenance, and management of the Vystock website, analysis or closure of the same, as well as direct contact service via email will be responsible for the data processed for the purposes set out below.

Our contact details for these purposes are:


Identity: Vystock, S.L. (hereinafter «VYSTOCK» or «we»).

Address: Castro-Urdiales, Calle los caseríos 8 – C.P.: 39700 (Cantabria)

VAT NO.: B67802744

E-mail address: support@vystock.com

 

Destinatary

Stakeholder/destinatary: the user (hereinafter «you; you»)

 

Details about the processing

Below, we show you which categories or types of personal data we collect and process:

 


1. Traffic and navigation data

 

Type of data: IP, browsing habits, usage preferences, language, operating system of your terminal, etc.

 

Legitimation: our legitimate interest in keeping the website up and running (also for technical cookies); your consent, expressly given through the cookie warning banner (for all cookies other than technical cookies).

 

Purposes: to allow the use of the functionalities of our website and contents; with respect to cookies: to allow the correct functionality of the website, to analyze the use made of the website and to allow the use of social network functionalities; analysis of the level of quality of our website and analytical and statistical study of its use.

 

Conservation: 18 months maximum.

 

Communication of data: technical cookies (Automattic, Inc.); analytical, behavioral or advertising cookies: with our partners in general, communication agencies and online information service providers.

 


2. Identifying data

 

Type of data: name and surname, age, sex, gender.

 

Legitimation: your consent expressed through the checkbox enabled for this purpose;

 

Purposes: identification of users; details of users and user profiles and list of purchases and downloads made;

 

Storage: there are no plans to keep this data once the relationship between the user and VYSTOCK ends, except for the fulfillment of tax, billing, accounting, etc. obligations.

 

Communication of data: the data may be communicated to competent bodies and administrations upon request. They may also be processed as part of the ecommerce service provided by Automattic, Inc. and Woocommerce (part of the Automattic, Inc. group).

 

 

3. Contact information

 

Type of data: e-mail, postal address, telephone number.

 

Legitimation: your consent expressed through the checkbox enabled for this purpose;

 

Purposes: to maintain communications with the user if necessary.

 

Storage: only the e-mail address will be kept for the purpose of responding to requests and requirements of users and/or competent bodies.

 

Communication of data: Automattic, Inc. and Woocommerce (part of the Automattic, Inc. group).

 

 

4. Billing data and payment methods

 

Type of data: identifying data; contact, residence or fiscal address, payment method, economic amounts, etc.

 

Legitimation: compliance with legal obligations in tax and social security matters;

 

Purposes: to be able to issue and receive invoices related to VYSTOCK’s activity, treasury management, accounting, invoicing and compliance with associated economic and legal obligations.

 

Storage: only the data included in invoices will be kept in accordance with the applicable legislation, as well as the selected payment method and a record of the associated bank operation.

 

Communication of data: data may be communicated to competent bodies and administrations upon request, as well as to service providers like Automattic, Inc. and Woocommerce (part of the Automattic, Inc. group).

 

 

Origin of the data

 

All data originates from the user. Specifically, it derives from the registration forms provided both for the creation of a profile or account and for the purchase of audiovisual productions. Likewise, the data may also come directly from the use and behavior that the surfer, user or contracting party performs on the web, by means of cookies and other means of information storage or tracking (more information here https://vystock.com/cookies-policy/). If you would like additional information, please contact us through this email address: support@vystock.com.

 

 

Your rights

 

You have the right to request from VYSTOCK at the following address support@vystock.com: access to your data, which you can also consult in the «my data» section, the rectification of your data, because we also want to make sure that your information is accurate and up to date,

the deletion of your data, the limitation of the processing of data concerning you, the opposition to the processing of your data, when the legitimacy for the processing of your data is our legitimate interest, the withdrawal of your consent to the processing of your data, when the legitimation for processing your data is your consent, and the portability of your data, when the legitimation for the processing of your data is your consent or the execution of a contract.

 

In addition, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you have doubts or are not satisfied with the exercise of your rights or the processing we carry out. The contact details are:

 

Spanish Data Protection Agency (AEPD) -Spain-.

 

General Registry

Calle Jorge Juan, 6 // C.P.: 28004 – Madrid

Telephone assistance: +34 901 100 099 // +34 91 266 35 17

https://www.aepd.es/